Christmas - New Year Emergency Services and Support

If you require extra support over the new year period, please see the following information below.

Health and wellbeing

About This Event

HACKNEY HOUSING
Hackney Service centre will close at 4pm on Wednesday 24 December and reopen at 9am on Friday 2 January 2026.

If there is an emergency, you can contact us by phone outside opening hours. Contacts:
- Emergency housing repairs: 020 8356 3691
- Adult social care and homelessness: 0208 356 2300
- Antisocial behaviour: 0208 356 3310

MENTAL HEALTH
The Samaritans are open every day of the year, all hours of the day. You can call them on 116 123 if you are worried about anything, They are a non judgemental listening service. https://www.samaritans.org/

Shout is a 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help. Text 85258. https://giveusashout.org/get-help/

If you are at risk of harm to yourself or others and need immediate help, please call 999 ; you can request police, ambulance or fire services. You can also go to your local hospital Accident and Emergency (A&E) department.